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I have transferred funds, but it is not updated in my ledger or margin.

Funds need to be transferred from a registered bank account only for seamless and immediate transfer. Funds might not be added due to any of the following reasons:
  • Funds are transferred from a bank account other than the registered bank account.
  • UPI ID is mapped to a different account than the registered bank account or the UPI request sent on your mobile was not approved within the stipulated time.
  • Processing time taken by banks to transfer funds through the NEFT and RTGS mode. It may take upto a few minutes.
After validating the above scenarios, if the ledger or margin is still not updated then please share your latest bank statement to customercare@torusdigital.com

Ensure that the bank statement includes your name, Bank account number, IFSC code and the bank name.

Last updated: A Year Ago

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