About EIH Ltd
EIH Limited (formerly known as East India Hotels Limited) is one of India's premier luxury hospitality companies. The company operates high-end hotels, resorts, and cruises. It manages properties under the renowned Oberoi and Trident brands. Also, they offer luxury accommodations and fine dining experiences.
Operating in the Hospitality sector within the Hotels & Resorts subsector, EIH has been in business for over many decades, having been incorporated in 1949. The company has built a strong reputation for excellence in luxury hospitality services.
The company's headquarters is located in New Delhi, India. The promoters include the Oberoi family, led by P.R.S. Oberoi, along with Reliance Industries Limited (RIL), which holds a significant stake. The Oberoi family has been instrumental in establishing the company's reputation for luxury and service excellence.
EIH's main products and services include Luxury Hotels and Resorts (The Oberoi) and Five-Star Hotels (Trident). Also, they serve Flight Catering Services, Airport Restaurants Travel and Tour Services. Management Contracts and Corporate and Conference Facilities are other services of the EIH.
EIH is not the largest hotel company in India by market capitalization (Indian Hotels Company Ltd. leads). But it is considered the leader in the luxury segment. The company's Oberoi brand consistently ranked among the world's best luxury hotel brands.
The promoter shareholding in EIH Ltd. stands at 32.85%. From it, The Oberoi Hotels Private Limited owns the highest (17.67%) shareholding, respectively.
The registered office of the company is based at 4 Mangoe Lane, Kolkata - 700001, West Bengal, India. Its registrar & transfer agent is KFin Technologies Limited.
The critical managerial promoters of EIH include:
The company maintains its position as a premium hospitality provider through its unwavering commitment to luxury, personalized service, and excellence in hospitality management.
Growth and Service Excellence
The company has set ambitious expansion targets focusing on both domestic and international markets through owned properties and management contracts. Strategic presence is planned in major gateway cities and leisure destinations alongside selective international expansion in high-potential markets. Developing new luxury resorts and enhancing the existing properties are key priorities. This growth strategy is balanced with the company's commitment to maintaining its service standards. The Oberoi brand's reputation for excellence is supported by continuous refinement of guest experiences, innovation in service delivery, and strengthening brand positioning in the ultra-luxury segment. Comprehensive training programs and investments in service infrastructure ensure consistent delivery of exceptional experiences across all properties.
Digital Transformation and Operations
EIH has embarked on a significant digital transformation journey, implementing advanced property management systems and enhanced digital guest experiences. The company is developing integrated booking platforms while adopting AI and automation in operations to improve efficiency. Strengthening cybersecurity measures is paramount in this digital evolution. These technological advancements are carefully balanced with the personal touch that defines luxury hospitality, ensuring that technology enhances rather than replaces human interaction. The company's operational goals focus on streamlining processes. This includes optimizing resource utilization and maintaining the highest standards of service delivery.
Sustainability and Community Impact
Environmental sustainability forms a core part of EIH's strategic goals. It aims for comprehensive initiatives for reducing carbon footprint across all properties. The company is implementing energy-efficient systems, water conservation measures, and waste management programs. Sustainable sourcing practices are being strengthened, along with community development initiatives. These environmental goals align with global sustainability standards. This also enhances the company's appeal to environmentally conscious luxury travellers. The company's commitment to community development includes local employment generation, skill development programs, and support for local cultural preservation.
Human Resources and Financial Strategy
The company places significant emphasis on human capital development. This is achieved through its enhanced training programs, leadership development initiatives, and employee wellness programs. Talent retention strategies and diversity and inclusion objectives are key priorities in maintaining EIH's position as an employer of choice in the luxury hospitality sector. On the financial front, the company aims for sustainable revenue growth through margin enhancement and operational efficiency. Asset optimization and maintaining healthy debt-equity ratios are crucial components of the financial strategy. This strategy is balanced with the commitment to maintaining luxury standards and investing in future growth.
EIH Limited's strategic goals demonstrate a comprehensive approach to maintaining and enhancing its position in the luxury hospitality sector. The company's focus on balanced growth, technological advancement, sustainability, and human resource development creates a strong foundation for future success. Through these well-defined objectives, EIH is positioning itself to continue its legacy of excellence while adapting to changing market dynamics and customer expectations. The integration of traditional hospitality values with modern business practices and sustainability initiatives ensures that the company remains at the forefront of the luxury hospitality industry while creating lasting value for all stakeholders.
Operating in the Hospitality sector within the Hotels & Resorts subsector, EIH has been in business for over many decades, having been incorporated in 1949. The company has built a strong reputation for excellence in luxury hospitality services.
The company's headquarters is located in New Delhi, India. The promoters include the Oberoi family, led by P.R.S. Oberoi, along with Reliance Industries Limited (RIL), which holds a significant stake. The Oberoi family has been instrumental in establishing the company's reputation for luxury and service excellence.
EIH's main products and services include Luxury Hotels and Resorts (The Oberoi) and Five-Star Hotels (Trident). Also, they serve Flight Catering Services, Airport Restaurants Travel and Tour Services. Management Contracts and Corporate and Conference Facilities are other services of the EIH.
EIH is not the largest hotel company in India by market capitalization (Indian Hotels Company Ltd. leads). But it is considered the leader in the luxury segment. The company's Oberoi brand consistently ranked among the world's best luxury hotel brands.
The promoter shareholding in EIH Ltd. stands at 32.85%. From it, The Oberoi Hotels Private Limited owns the highest (17.67%) shareholding, respectively.
The registered office of the company is based at 4 Mangoe Lane, Kolkata - 700001, West Bengal, India. Its registrar & transfer agent is KFin Technologies Limited.
The critical managerial promoters of EIH include:
- Arjun Singh Oberoi
- Vikramjit Singh Oberoi
- Manoj Harjivandas Modi
- Nita Mukesh Ambani
- Sudipto Sarkar
The company maintains its position as a premium hospitality provider through its unwavering commitment to luxury, personalized service, and excellence in hospitality management.
Goals of the Company
EIH Limited operates under the prestigious Oberoi and Trident brands. It has established clear strategic goals aligned with its vision of being a global leader in luxury hospitality. The company's objectives reflect its commitment to excellence and sustainable growth. This maintains its position as a premium hospitality provider. Also, they are adapting to evolving market dynamics and customer preferences.Growth and Service Excellence
The company has set ambitious expansion targets focusing on both domestic and international markets through owned properties and management contracts. Strategic presence is planned in major gateway cities and leisure destinations alongside selective international expansion in high-potential markets. Developing new luxury resorts and enhancing the existing properties are key priorities. This growth strategy is balanced with the company's commitment to maintaining its service standards. The Oberoi brand's reputation for excellence is supported by continuous refinement of guest experiences, innovation in service delivery, and strengthening brand positioning in the ultra-luxury segment. Comprehensive training programs and investments in service infrastructure ensure consistent delivery of exceptional experiences across all properties.
Digital Transformation and Operations
EIH has embarked on a significant digital transformation journey, implementing advanced property management systems and enhanced digital guest experiences. The company is developing integrated booking platforms while adopting AI and automation in operations to improve efficiency. Strengthening cybersecurity measures is paramount in this digital evolution. These technological advancements are carefully balanced with the personal touch that defines luxury hospitality, ensuring that technology enhances rather than replaces human interaction. The company's operational goals focus on streamlining processes. This includes optimizing resource utilization and maintaining the highest standards of service delivery.
Sustainability and Community Impact
Environmental sustainability forms a core part of EIH's strategic goals. It aims for comprehensive initiatives for reducing carbon footprint across all properties. The company is implementing energy-efficient systems, water conservation measures, and waste management programs. Sustainable sourcing practices are being strengthened, along with community development initiatives. These environmental goals align with global sustainability standards. This also enhances the company's appeal to environmentally conscious luxury travellers. The company's commitment to community development includes local employment generation, skill development programs, and support for local cultural preservation.
Human Resources and Financial Strategy
The company places significant emphasis on human capital development. This is achieved through its enhanced training programs, leadership development initiatives, and employee wellness programs. Talent retention strategies and diversity and inclusion objectives are key priorities in maintaining EIH's position as an employer of choice in the luxury hospitality sector. On the financial front, the company aims for sustainable revenue growth through margin enhancement and operational efficiency. Asset optimization and maintaining healthy debt-equity ratios are crucial components of the financial strategy. This strategy is balanced with the commitment to maintaining luxury standards and investing in future growth.
EIH Limited's strategic goals demonstrate a comprehensive approach to maintaining and enhancing its position in the luxury hospitality sector. The company's focus on balanced growth, technological advancement, sustainability, and human resource development creates a strong foundation for future success. Through these well-defined objectives, EIH is positioning itself to continue its legacy of excellence while adapting to changing market dynamics and customer expectations. The integration of traditional hospitality values with modern business practices and sustainability initiatives ensures that the company remains at the forefront of the luxury hospitality industry while creating lasting value for all stakeholders.
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